COVID-19 Frequently Asked Questions

Moving homes is stressful enough, then adding the stress of the current pandemic on top is not ideal. We at Elephant Trunk Moving Supplies want to reassure you that we are considering your safety when delivering or picking up our moving boxes from your home, so you can feel comfortable when ordering from us!

Here is a video covering a number of frequently asked questions regarding our COVID-19 response:

Are You Open?

Yes! Moving is an essential business in every county and we are out delivering. So if you need moving boxes in this time feel free to place an order to rent our moving boxes here, or give us a call at 214-755-4675.

How Are Boxes Being Cleaned?

First of all - the turnover between picking up boxes and delivering them to another house is usually a minimum three days. Past that we are using the Thieves cleaning solution from Young Living, a shop vac for dust and pieces, and sometimes a steam cleaner. I do want to clarify that in the video I refer to the Thieves cleaning solution as being antibacterial - there is nothing on the site that necessarily says that but the base of the product is Anionic surfactants and you can read more about them here. Find the full list of ingredients and more information here.

Can I Order Contactless delivery?

If this is something you are interested in talk to John about it or put it in the order notes! He will call you to confirm your delivery date and time once your order is placed, so you can discuss this option then. He can definitely bring the boxes to your door or put them in your garage without you present.

We want to do everything we can to keep everyone involved safe during all of this!

Though the pandemic is unfortunate, moving is still happening every day and we are happy to be your option to the cardboard box for your Dallas-Fort Worth local move.